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Don't Miss The Benefits of EHR-Integrated Chat Apps at Your Ophthalmology Practice

Sep 09, 2023

How fast you can communicate with your team directly affects how quickly you can deliver care. Like a sports car on an unkempt gravel back road, your ophthalmology practice can’t reach its true potential if it’s not running on the right foundation. 


That’s why practices turn to
integrated EHR chat apps to speed up knowledge sharing and care coordination. These applications bring all the modern conveniences of instant messages to your practical electronic health records (EHR) system. 


With convenient, time-saving tools that make messaging easier, faster, and more reliable, switching to an ehr-integrated chat app can turn your lackluster communication network into an information superhighway. Here’s how:


What is an Integrated Practice Chat App?

EHR integrated chat app

Integrated EHR chat apps, like IMS Chat, allow users to communicate with each other instantly through the internet. Just like on conventional consumer platforms, EHR-integrated chat app users can send messages, pictures, documents, emojis, and more to colleagues while staying compliant with the latest regulations. 


What Are the Benefits of an Integrated EHR Chat App?

Chat apps offer a wide range of benefits to the modern practice, including:


Convenience & Time-Efficiency

Chat apps make communication instantaneous. When emails are too slow, and phone calls too inconvenient, instant messaging provides the perfect solution to get in touch with colleagues and get the job done. 


In the same way SMS has taken over private communications, instant messaging is quickly becoming the most popular way for healthcare professionals to converse. 




Read More: Streamline Your Ophthalmology Practice With Surgical Preference Cards 


HIPPA Chat App

Using general-purpose chat software like Facebook Messenger or AIM isn’t just ineffective; it’s illegal. To keep your practice and patient data secure, you need integrated EHR chat solutions that meet the highest cybersecurity protocols. 


Fortunately, EHR-integrated chat apps make your instant messaging safe and reliable by meeting all HIPPA security standards. You won’t only feel more productive using a HIPPA chat app, but you’ll be more confident that your communications are protected from malicious actors. 

Send Downloads & Attachments 

One of the best things about healthcare chat apps is their ability to share attachments quickly, like photos, documents, and videos. Document and media sharing brings providers together by giving them an incredibly efficient way to share important content and bridge information gaps.   


Customizable Chat Groups

Creating and specifying chat circles for your team is a great way to ensure information gets to where it needs to go. At the same time, building a highly organized chat system will keep irrelevant messages to a minimum and maintain your team’s focus.


Alerts & Notifications 

Sometimes you don’t actually need to spend time drafting and sending messages when a simple alert or notification will do. A great integrated EHR chat app can deliver highly targeted information across a wide range of users with little effort. 


Read More: How to Keep Ophthalmology Staff On Time and On Track 


Accessible Chat Histories 

A messaging platform wouldn’t be very useful if you couldn’t go back and see previous messages, would it? The latest integrated practice chat apps make searching through chat histories a breeze. Whether you’re looking to make sure you sent over that lab report or need a refresher on upcoming visit instructions, having all your messages right at your fingertips is a major bonus for ophthalmology practices like yours. 


Faster Care

At the end of the day, you’re in the ophthalmology business to improve people’s lives. By improving your communication network through instant messaging, you’ll worry less about getting your message across and more time focusing on patient care. 


Improved Team Cohesion 

Successful, forward-looking ophthalmology clinics know that an effective team is built on excellent communication. Getting your staff in sync through an effective EHR chat application can do wonders for your practice, both in terms of overall efficiency and individual performance. 


Added benefits to your team include decreased burnout, improved morale, and higher employee retention. 

Upgrade Your Ophthalmology Practice EHR And Start Messaging Faster

Using EHR built for ophthalmology

If you want the benefits of an integrated EHR along with the best features money can buy, you need OphthalmologyEHR.


In addition to powerful healthcare chat applications, OphthalmologyEHR is packed with specialty tools that help practice administrators, technicians, and providers streamline workflows and eliminate bottlenecks. 


Schedule a risk-free demo now and discover how OphthalmologyEHR can change your practice forever. Don’t wait! 


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